Utility Week Live

10 Water Theatre/Agenda Dayone 21 st April 2015 10:30 am - 11:45 am Resource recovery from waste water Marc Pidou, academic fellow, Cranfield University Sandra Ryan, principal consultant, Amec Environment & Infrastructure UK Anton Karlsson, AnoxKaldnes Graham Southall, managing director, Thames Water Commercial Services 12:00 pm - 1:15 pm Making totex work Greg Bradley, partner, EC Harris Mel Karam, director of infrastructure, Southern Water 1:30 pm - 2:45 pm New approaches to customer interaction Andrea Cooke, chair, Customer Challenge Group Carmen Snowdon, customer engagement and service area leader, WRc Hemant Kshisagar, senior vice president, energy and utilities, WNS Tony Smith, chief executive, Consumer Council for Water 3:00 pm - 4:15 pm Advanced anaerobic digestion: making energy bills easier to digest Richard Lancaster, regional sludge manager, United Utilities Steve Carver, Capital Investment Manager, GENeco Andrew Dixon, Renewable Energy Specialist, Welsh Water Daytwo 22 nd April 2015 10:30 am - 11:45 am Operational implications of abstraction and upstream reform Robin Smale, director, Vivid Economics Rob Cunningham, head of water policy, RSPB Ian Barker, managing director, Water Policy International David Black, director of economic, Ofwat 12:00 pm - 1:15 pm Towards Universal Metering Dene Marshallsay, director, Artesia Consulting Martin Hall, metering technology manager, Thames Water Meyrick Gough, water strategy manager, Southern Water 1:30 pm - 2:45 pm Opening the water market: roadmap to 2017 Alan Sutherland, ceo, Water Industry Commission for Scotland Sue Amies-King, retail director, United Utilities Bob Wilson, managing director, Anglian Water Business Sonia Brown, chief regulation officer, Ofwat John Parsonage, managing consultant, PA Consulting 3:00 pm - 4:15 pm Innovations in industrial effluent treatment Jason Fewell, group engineering manager, Wyke Farm Russell Knight, environmental operations manager, Heathrow Airport Dr John Henry Looney, managing director, Sustainable Direction Daythree 23 rd April 2015 10:30 am - 11:45 am Catchment management David Baxter, consultancy manager, Indepen Rose O'Neill, water policy manager, WWF David Elliott, director of environment and assets, Wessex Water Susan Davy, finance and regulatory director, South West Water 12:00 pm - 1:15 pm Leakage: What is an acceptable level? Sarah Mukherjee, director of environment, Water UK Dennis Dellow, network manager, Northumbrian Water Sarah-Jayne O'Kane, operational communications manager, Severn Trent Carmen Snowdon, customer engagement and service area leader, WRc 1:30 pm - 2:30 pm Journey towards PR14 – how we reached a settlement Susan Davy, finance and regulatory director, South West Water Chris Offer, head of regulation, Affinity Water Sarah McMath, head of strategic business planning, Thames Water 2:45 pm - 3:45 pm Water Technology Pitch Mark Smith, managing director, WRc Programme subject to change For up-to-date agenda please visit www.utilityweeklive.co.uk Water Theatre

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